Customer Service and Support

Fast Support, Timely Delivery

YITONG always supplies the products strictly according to the ordered date, to ensure the timely delivery.

We can keep the suitable stock volume that is ready for the small orders and for the types which be purchased frequently by our old customers, so the products can be prompt delivered.

In the case that customer need the products urgently, we can ship them by the express courier, and it can be arrived at the main cities all over the world within five days.

Tracking the products delivery all the way.

Example of the fast delivery

Holland S Company is our long-term customer; normally we ship their products according to the ordered date. In the early year of 2004, S Company placed an order of 4000pcs rollers at the last moment, required to deliver them in two weeks. That was the very time that our Chinese traditional festival--Spring Festival was coming, if we could not ship them in one week, all the transportation companies and our customhouse would be on the ten days holiday. Under these circumstances, YITONG adjusted the production schedule and started to use the standby equipments, some production were contracted by other factories. In one week, the products were finished and delivered to the Shanghai airport to catch up the last flight to Holland. S Company got these products on time.